contact number Back-Roads Touring

Contact Us

Travel Alerts: COVID-19 Updates

Due to the ongoing impact of coronavirus (COVID-19), we are regularly assessing the scheduling of our 2022 tours across the globe. You can find all relevant and up-to-date information here.  

Our Customer Service team are working around the clock to contact all customers affected, but if you have questions feel free to call the number supplied in the top right-hand corner of your screen.


Contact Details


1300 100 410 (from inside Australia)  
+61 7 30634071 (from outside Australia) 

Monday to Friday: 5am-6pm AEST 

Saturday to Sunday: Closed 


United Kingdom

0845 257 5212 (from inside the UK)  
+44 (0)20 8987 3305 (from outside the UK) 

Monday to Friday: 11am-7pm GMT 

Saturday to Sunday: Closed 


New Zealand 

0800 223 369 


United States or Canada

1 800 607 1399 


South Africa

0800 982 308 


Emergency Contact

For emergencies whist travelling with Back-Roads, please call: 0400 527 315. This number is for emergencies ONLY – it is not to be used for bookings enquiries or amendments.  



Still require assistance? Send us an email at [email protected]. Don’t forget to include your booking reference number if you’re enquiring about an existing booking. 


Company Offices


Level 14, 275 Grey Street,  
South Brisbane,  
Queensland 4101

United Kingdom

109 Power Road,
Chiswick, London W4 5PY  

Social Media